How
much does a one week rental cost?
Our prices are in our web site in the Rental
Rates page. From there select the season when you would like to
rent. We do not have a "weekly price", just add nights.
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For
how many days can I rent a unit?
Our minimum rental
period is 3 nights,
except during MAJOR HOLYDAYS which are 5 nights minimum. E-mail
or call us to verify times.
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Do
we have to pay taxes over the price of our rental?
Our units include the tax in the rental price.
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Is
mileage included in the rental cost?
You have
100 free
miles per day.
Our charge after that is only 32 cents per mile.
You can buy blocks of 500 non-refundable miles for $130 per block.
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Do
we have to pay a preparation fee?
No.
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Do
we have to pay a departure fee?
No.
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Do
we have to pay any hidden fees?
We have no hidden fees what-so-ever.
All you need to do is return the motor home in the same condition as you
received it to get your deposits back in full.
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What
down payment is required?
To guarantee your
price and unit we must have a minimum $500.00 down payment.
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How
do I pay for the rental? Do you take checks and credit cards?
All fees, including estimated mileage, are due prior to departure.
PERSONAL CHECKS ARE ACCEPTED 30 DAYS OR
MORE PRIOR TO DEPARTURE.
Date of departure all payments must be cash, cashiers check, money
order, travelers check or credit card.
If you don't feel
comfortable giving your credit card information over the internet you
can call us (909) 613-0562 or fax us your information (909)
613-0569.
WE ACCEPT VISA AND MASTERCARD ONLY.
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How
about insurance?
Customers can secure an insurance binder from their own auto insurance
company
For international and out-of-state customers we can provide a Collision Waiver for
$20.00 per day plus a
$500.00 Collision Waiver Damage Deposit.
(DEPOSIT
IS FULLY REFUNDABLE WITHIN 21 BUSINESS DAYS OF THE SUCCESSFUL CONCLUSION OF YOUR TRIP).
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Is
my reservation/cleaning deposit refundable?
The reservation/cleaning deposit of $250.00 is fully refundable after
the return of the rental unit in a clean undamaged condition, with the
gas and propane full and the holding tanks empty. List
of Dump Sites by States.
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Do
I need a special driver's license to drive a motorhome?
Any Drivers License that is valid for an automobile is appropriate
for these recreational vehicles/motor homes/Caravan/Camper. These
vehicles do not require a commercial drivers license. Experienced
automobile drivers already have the skills to drive a motorized RV.
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When
can I pick up the motorhome?
Pick up: Noon to 3:00 pm only.
Returns: Mornings no later than noon.
Business Office hours:
Monday - Friday: 9:00 am to 5:00 pm
Saturday: 10:00 am to 4:00 pm
Sunday: 10:00 to 4:00 pm
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What
if I am late returning the motorhome? What
if I return the motorhome before the date it is due?
The motorhome is overdue after 12:00 pm (noon) on date of return. You
will be charged $45.00 dollars per hour.
Please
notify our rental office (909) 613-0562 if you will be late in returning.
No refunds will be made for
early returns, late pick ups or unused miles.
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Do
you have units that open up in the back to let in motorcycles?
No. We do not
carry Travel Tents, Gear Boxes or Fun Mover Trailers.
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Where
can we get housekeeping utensils?
Motorhome Housekeeping Kits are
available for rent at $35 each per Personal Kits and $35 for Kitchen
Kits..
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Can
we reserve our unit by Fax?
Fax reservations can be done using MasterCard or VISA.
Our Fax is (909) 520-8491.
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How
about cancellations?
When a cancellation notice is received thirty (30) days or under prior
to departure date, reservation deposits are applicable to future rentals
within the next twelve (12) months.
If notice is received thirty (30) days or more deposit is refunded
(except for "Summer" rentals and major holidays)
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Who
is responsible for road hazards? What if the motorhome breaks down?
Customers are responsible for all road hazards.
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Can
we tow?
Most of our motor homes are equipped with class 3 hitches for
towing. We allow towing but customers must supply
the ball mount (Stinger). Customers are 100% responsible for any
wiring required and must not, under any circumstances, alter the wiring on
the motor home.
There is a $20.00 per day towing charge.
We rent Utility Flatbed Trailers.
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Are
pets allowed in the motorhome?
There is a $300.00 pet deposit when renting a
RV. Deposit is refundable if pet does no damage. Please read our Traveling
with Pets page for more information.
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Are
there facilities next to your office where we can buy supplies and propane?
Our staff will gladly direct you to the closest shopping center, fueling
facilities and car/motorhome wash. Please read our Dump
Sites page for a list by states.
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Can
I park my car at your rental center while we travel?
Yes.
We charge $5 per night per vehicle.
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Can
we leave our luggage at your office while we travel?
Yes, but it is at your own risk.
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Are
we allowed to travel into Canada?
RV's registered in the USA
may enter Canada and return to the USA.
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Are
we allowed to travel to Mexico?
Yes, but remember that your Canadian or American RV insurance in NOT
VALID in Mexico. You need to purchase a Mexican
Insurance Binder, you can
read more about it and locate Mexican brokers in our Mexican
Insurance page.
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Can
we travel One Way?
Yes. For more information and prices please read our One
Way page.
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How
much does it cost to stay in campgrounds?
Generally they cost between $10 and $50 per night. Campgrounds usually
have electricity,
water, sewer hook-ups, washer, dryer, swimming pool, playground
and BBQ
pits. Please read our Campgrounds
page for more information.
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Do
you have baby car seats/booster seats?
Yes we rent baby car seats/booster seats with your motorhome and they have to be ordered at time or
booking or they might not be available at time of departure. For prices
and photos please read our Car Seat/Booster Seat page.
Note: As of January 1st, 2002,
California State law mandates that all children under 6 years old or 80
pound must use a car seat/booster seat.
We do not have cribs.
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What
if I am involved in an accident?
You must notify our office
within 24 hours of an accident and make a full report in writing as well
as file a police report.
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Do
you have bike racks?
Yes, the rental price is $10 per night. We also rent mountain
bikes.
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Can
you pick me up / drop me off at the airport?
For information regarding this service please read
our Airport Shuttle page.
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RV
CENTRAL IS NOT RESPONSIBLE UNDER ANY
CIRCUMSTANCE FOR ITEMS LEFT IN THE MOTOR HOME
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